How can we help?

Can I be billed monthly or annually?

Both monthly and annual billing cycles are supported, simply choose the plan during the checkout process.

Can I switch from monthly to yearly billing?

Sure! You can switch any time, and we'll pro-rate your payment.

When can I cancel my subscription?

You can cancel your subscription at any time and we will not bill you again.

Can I connect the popup to my Facebook group?

Unfortunately, this is not possible. Only pages can be "liked", so the popup will only work with a Facebook page.

Can I connect the popup to my personal profile?

Unfortunately, this is not possible. Only pages can be "liked", so the popup will only work with a Facebook page.

Must I own the page I connect?

No, you can actually connect any Facebook page as long as it's public.

Can I remove the default branding?

Yes, this is a premium subscription feature.

Can I change the popup title and message texts?

Yes, both can be customized in the app’s editor.

Can I choose where and when to display the pop-up?

Yes, you can choose the page and frequency.

Can't find what you're looking for?

We'll be happy to help you with any question, please feel free to reach out!